The IBM Institute for Business Value (IBV) provides compelling thought leadership on the rise of Agentic Process Automation. Their analysis positions this technology not as an incremental upgrade, but as a foundational change that will redefine enterprise operations, focusing squarely on the value derived from autonomous decision-making.

The report suggests that integrating Generative AI creates “agentic” capabilities that allow automation to:

1. Work with Ambiguity: Traditional RPA struggled with unstructured data; agents thrive on it, interpreting and acting on complex inputs.
2. Enable Hyper-Automation: By allowing agents to self-adjust and coordinate, true end-to-end hyper-automation becomes achievable, connecting disparate systems and processes seamlessly.
3. New Operating Model: This technology necessitates a new organizational structure where human employees collaborate directly with highly intelligent, autonomous agents.

The shift to a human-agent collaborative model is inherently a leadership challenge. Women in RPA are needed to design these new operating models—focusing on change management, skill transformation, and ensuring that the agent’s work enhances human creativity and decision-making. This aligns perfectly with WIRPA’s core value of Collaboration.

How will you redesign your team for the Agentic era? The shift demands leaders who can build bridges between human ingenuity and AI power. Join WIRPA for exclusive workshops on leading human-agent collaboration and defining the future of your enterprise.